Frontier projection and efficiency decomposition in two-stage processes with slacks-based measures

In the prior literature onmeasuring the efficiency of two-stage processes, there are both radial and non-radial methods of efficiency measurement. In some cases, non-radial methods which allow all inputs, intermediate measures and outputs to change non-proportionally are more appropriate than radial methods, but they do not ensure stage efficiency or allow for the efficiency decomposition of two-stage processes. Based on slacks-based measure (SBM), this paper develops both envelopment-based and multiplier-based models to obtain simultaneously both the frontier projection and the efficiency decomposition. Specifically, we propose the variable intermediate measures SBM (VSBM) model to evaluate the system efficiency of two-stage processes and consider the following three properties of the VSBMmodel: 1) we derive the efficient DEA frontier projection based on the VSBM model; 2) we address potential conflicts in this model with respect to the intermediate measures; 3) we prove that the system inefficiency is equivalent to the sum of inefficiencies of the two stages. Furthermore, we derive the efficiency decomposition of two-stage processes based on the dual of the VSBM model. Finally, we apply our proposed approach to real data of US commercial banks, and extend our approach to settings in which the assumption of variable returns to scale (VRS) holds or there are more general network structures. © 2015 Elsevier B.V. and Association of European Operational Research Societies (EURO) within the International Federation of Operational Research Societies (IFORS). All rights reserved.